Legal

Cookie Policy

Last updated: June 2026

This Cookie Policy explains how Al Wafaa Group uses cookies and similar tracking technologies on www.alwafaagroup.com. It should be read together with our Privacy Policy. By continuing to use our website, you consent to our use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit a website. They allow the website to recognise your device on subsequent visits, remember your preferences, and improve your browsing experience. Cookies are widely used by website owners to make their websites work more efficiently and to provide reporting information.

Similar technologies include web beacons (transparent pixel images used to track behaviour), local storage, and session storage — these are covered by this policy wherever we refer to "cookies."

2. Types of Cookies We Use

Always Active

Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable core features such as page navigation, form submissions, and security. The website cannot function without these cookies and they cannot be disabled.

CookiePurposeDuration
__Secure-next-authSession management and securitySession
csrftokenCross-site request forgery protectionSession
Analytics

Performance & Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information. They allow us to measure website performance and improve user experience. All data is aggregated and anonymised.

CookieProviderPurposeDuration
_gaGoogle AnalyticsDistinguishes unique users2 years
_ga_*Google AnalyticsPersists session state2 years
_gidGoogle AnalyticsDistinguishes users (24h session)24 hours
va_*Vercel AnalyticsPage performance measurementSession
Marketing

Marketing & Advertising Cookies

These cookies are used to show you relevant advertising on other websites after you visit ours. They are also used to measure the effectiveness of our advertising campaigns. These cookies are set by Google Ads and Meta (Facebook/Instagram).

CookieProviderPurposeDuration
_gcl_auGoogle AdsAd conversion tracking (AW-979465099)90 days
_gac_*Google AdsCampaign performance tracking90 days
_fbpMeta (Facebook)Facebook Pixel tracking90 days
frMeta (Facebook)Targeted advertising90 days
Functional

Functional Cookies

These cookies enable enhanced functionality and personalisation — such as remembering your form preferences, chat widget state, and language settings. They may be set by us or by third-party providers whose services we have added to our pages (e.g., our AI chatbot). Disabling these cookies may affect certain features.

3. Third-Party Cookies

In addition to our own cookies, we use services from the following third-party providers who may set their own cookies:

  • Google LLC — Analytics, Ads, Maps embed, and Google Fonts. Google's privacy policy: policies.google.com/privacy
  • Meta Platforms Inc. — Facebook and Instagram remarketing pixels. Meta's privacy policy: facebook.com/policy.php
  • Vercel Inc. — Website hosting, analytics, and speed insights

We do not control third-party cookies. Please refer to the respective third-party privacy policies for information on how they process your data.

4. Legal Basis Under UAE Law

Our use of cookies is governed by the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and the UAE Electronic Transactions Law (Federal Decree-Law No. 46 of 2021). Strictly necessary cookies are used on the basis of our legitimate interests in operating a functional website. Analytics, marketing, and functional cookies are used on the basis of your consent, which you may withdraw at any time.

5. How to Manage Cookies

You have several options to control or limit how cookies are used:

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically find these in the "Privacy" or "Security" section of your browser. You can set your browser to refuse cookies, delete existing cookies, or alert you when cookies are being sent. Note that disabling cookies may affect the functionality of our website.

  • Chrome: Settings > Privacy and Security > Cookies and other site data
  • Safari: Preferences > Privacy > Manage Website Data
  • Firefox: Settings > Privacy & Security > Cookies and Site Data
  • Edge: Settings > Cookies and site permissions > Manage and delete cookies

5.2 Opt-Out from Specific Providers

6. Changes to This Policy

We may update this Cookie Policy periodically to reflect changes in technology, UAE law, or our practices. We will post the updated policy on this page with a revised date. We encourage you to check this page regularly for any changes.

7. Contact

Al Wafaa Group

Mezzanine Floor, Attrium Building, 28th Street, Abu Hail, Deira, Dubai, UAE

📧 privacy@alwafaagroup.com

📞 +971 4 2636936

WhatsApp UsCall: +971 4 2636936